Order Questions

I made an error on my order. What do I do?

If you have made an error in the quantity, variant, or even shipping address for your order, please reach out and let us know as quickly as you can. With our lightning-fast fulfillment, your order ca…

When will my order ship?

We want you to get your Earth Breeze order as soon as humanly possible. Once your order is submitted it will be fulfilled and shipped within 24 hours, unless you place your order on a Friday, Saturda…

How long does it take to get my order?

Our USA customers will receive their order via USPS from our warehouse in Oregon within 1-5 business days. Our international customers can expect their order to ship from our UK warehouse and arrive…

Do I pay additional delivery fees for shipping to my country?

Although we do provide free shipping worldwide, you may have previously been charged customs or duty as a result of a new legislation change. The great news is that for most countries, you will no lo…

Where does my order ship from?

Your order will ship from our warehouse in Oregon, or from our local warehouse in the UK.

I didn't receive my package, what do I do?

Your customer experience is our priority at Earth Breeze. If you did not receive your order within a reasonable amount of time, please reach out to us so we can confirm your shipping address and repl…

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