Commonly Asked Questions

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Earth Breeze Product Ingredients

What Clean Should Mean ™. At Earth Breeze, we believe clean laundry should be free from harsh chemical residue, which is why we avoid the harsh chemicals found in many traditional detergents—like par…

How do I Use Earth Breeze Laundry Detergent Sheets - Guidelines - Instructions

This might be your first time using Earth Breeze Laundry Detergent Sheets and we understand that you may need some guidelines about how to use them for your specific needs and the needs of your famil…

Are Earth Breeze Laundry Detergent Sheets the Best?

Should I choose Earth Breeze over other brands? Our customers choose Earth Breeze because we’re committed to a better-for-you clean that goes beyond what you see. A CLEAN YOU CAN TRUST, with the conv…

Where are the Earth Breeze Laundry Detergent Sheets made?

Now Made in USA. At Earth Breeze, we understand that our customers care deeply about where their products come from. That’s why we’re excited to share details about our manufacturing process, our com…

Earth Breeze Laundry Detergent Sheets do not Contain Microplastics

Earth Breeze Laundry Detergent Sheets are Free of Microplastics. Is PVA a Microplastic? Here’s Why the Answer Is No. At Earth Breeze, we know our customers care about what goes into their wash, and w…

Does Earth Breeze Use PVA in their Laundry Detergent Sheets?

Earth Breeze Laundry Detergent Sheets are Free of Microplastics. For more details, check out our article here: Earth Breeze and PVA

How do I Update my Payment Method

Adding and Updating a Payment Method. Updating your Credit Card information or adding and deleting your payment methods? After logging in to your Earth Breeze subscription account, navigate to your a…

How do I send my return?

How do I start a return? How do I get a refund? Ensuring you have a great experience with Earth Breeze is our priority. If you’re trying one of our products for the first time and it’s not the right…

How does the satisfaction guarantee work?

How do I start a return if I'm not satisfied? Ensuring you have a great experience with Earth Breeze is our priority. If you’re trying one of our products for the first time and it’s not the right fi…

What is your refund policy?

How do I access or log in to my account.

Logging In. To access your account, go to earthbreeze.com and click " account." Enter the email address you used to place your order to receive a secure login code via email or mobile number. Once lo…

I didn't receive my package - Where is my order?

Your customer experience is our priority at Earth Breeze. If you did not receive your order within the expected amount of time for your shipping location, please reach out to us so we can confirm you…

Does Earth Breeze carbon offset their shipping?

We are partnered with We Are Neutral to offset our entire business' carbon footprint. The carbon emissions generated from producing and shipping Earth Breeze orders are balanced by native tree planti…