Commonly Asked Questions

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Is Earth Breeze Carbon Neutral?

We are partnered with We Are Neutral to offset our entire business' carbon footprint. The carbon emissions generated from producing and shipping Earth Breeze orders are balanced by native tree planti…

My Earth Breeze Laundry Detergent Eco Sheet didn't fully dissolve.

If you see residue from your Laundry Detergent Eco Sheet after your load of laundry, here are some tips to prevent this from happening. Make sure you have not overloaded your machine. Top-loading mac…

I can't login to my account.

If you are logging in to your subscription account for the first time, please click here and follow the prompts. You can also click "My Account" on our website page and it will take you to the regist…

Can I try Earth Breeze products for free?

We currently do not offer samples. However, we do offer a 100% guarantee. This means if you have any issues with the product, we issue a full refund. That is how confident we are that you will love y…

How does the satisfaction guarantee work?

Our satisfaction guarantee is very simple at Earth Breeze. If you are unsatisfied for any reason, please reach out and let us know. We will either send you a replacement product or refund your order,…

How do I leave a review?

We LOVE to hear your feedback and would be honored if you left a review. You can leave us a review on the BBB website. We will also email you a request for a review of your purchase that we can post…

How are you carbon neutral?

We are partnered with We Are Neutral to offset our entire businesses' carbon footprint. The carbon emissions generated from producing and shipping Earth Breeze orders are balanced by native tree plan…

I have seen similar brands, what makes you different?

We are happy you asked us that! We are a team of people with a lot of heart who believe that small acts now make a huge impact tomorrow. We are committed to finding better ways to make high-quality,…

What is your refund policy?

Our refund policy and satisfaction guarantee are very simple at Earth Breeze. If you are unsatisfied for any reason, please reach out and let us know. We will either send you a replacement product or…

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