How does the satisfaction guarantee work?
Our satisfaction guarantee is very simple at Earth Breeze. If you are unsatisfied for any reason, please reach out and let us know. We will either send you a replacement product or refund your order, depending on the circumstances.
We love feedback and might ask you a few questions to get a better understanding of what your experience was. We also really appreciate it when you send us a photo of your product if it is damaged, unusable, or in any way not what you expected.
Your customer experience is our priority, and our goal is to do everything we can to make your experience a positive one.
If you have questions, simply send us a message and receive an almost immediate response at hello@earthbreeze.com or message our social media via Facebook or Instagram. We can also be reached here by sending a message through our website.
